Everyday Living, Reimagined

UI Design
UX Design
Prototyping

Everyday Living, Reimagined

We’re not just another property management tool. We are a social and organizational layer for shared buildings — a space for human connection, collaboration, and clarity in modern urban housing.

UI Design
UX Design
Prototyping

Problem

We live together, yet remain apart. As housing tools organize our buildings but not our relationships, leaving daily life fragmented and emotionally distant.

UX Research Plan

As a Group, we fleshed out our UX research plan, which included Secondary Research a competitive audit and Primary Research, user interviews & usability testing.

Research Focus

Understanding how tenant and landlord pain points intersect — so we could design a solution that serves both, and helps them reconnect through shared needs.

Research

Understanding the Landscape

As part of our secondary research, we first explored existing studies, articles, and market reports to gain a general understanding of the current situation and common challenges in tenant-landlord communication.
60% of Tenants
felt their landlords did not act on feedback, showing the need for better tech-enabled engagement
By 2030 60% of german population
will live in cities. This drives demand for well-connected housing..
Up to 56% improvement
in tenant satisfaction through better tenant communication.
58% of renters
cite poor communication as a primary frustration.
59% of tenants
would like to have more contact to their neighbours
49% of landlords
think it’s important to be connected with the neighbours

Exploring User Needs

As part of our primary research, we conducted 8 interviews (5 tenants, 3 landlords) and collected 50 survey responses to gather first-hand insights and better understand user needs.
Up to 41% of tenants
would prefer a digital platform to contact landlord and neighbours
63% of landlords
say it’s important to stay updated about events, updates, issues in their apartment building
Community interaction is desired, but must feel optional and safe
Owners need quick overviews about all that is happening in the apartment buildings

Insights That Shaped Our Solution

Understanding user needs and turning them into actionable solutions
Landlords who care still feel overwhelmed and disconnected from their buildings
Tenants don’t know what’s allowed when property managers don’t reply

Tenant Dashboard: Switching between worlds

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Digital Blackboard - Community in Action

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Report Overview – Tracking Issues Made Simple

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How We Solved It

A solution shaped by real user needs — addressing pain points and creating a smoother experience for tenants and landlords.

Tenant Dashboard

This screen lets users easily switch between the Landlord View - with updates, request management, and calendar events -and the Neighbourhood View, which brings together building news and a shared digital noticeboard for community exchange.

- Fosters a sense of connection among neighbors
- Helps users feel informed and heard

Digital Blackboard

The screen features a tab bar to filter blackboard posts by category (All, Borrow, Marketplace, News), a quick input field to create posts instantly, and a clean overview to browse the latest offers, requests, and giveaways.

- Provides a shared digital space for everyday help
- Strengthens connection between neighbors
- Helps users feel informed and included

Landlord Dashboard

Landlords can choose individual properties to see important announcements, upcoming messages to tenants, and a clear overview of maintenance requests – sorted by whether they're new or already being worked on.

- Fulfilled user needs
- manage requests simply & efficiently
- stay informed about the building
- save time and avoid conflicts

Landlords Chatview

The Chatview gives landlords a clear overview of all important updates, allows direct messaging with tenants, and offers AI-generated reply suggestions to speed up communication.

- Saving Time
- stay informed about the building
- Build trust and retain good tenants

Landlord’s Report overview

The interface includes a visual timeline showing request trends over time, a status-based overview of all tenant requests, and real-time updates to track each request from submission to completion.

- Building trust and retain good tenants
- manage requests simply & efficiently
- stay informed about the building

Style Guide

Conclusion & Next Steps

Throughout this project, we kept coming back to a simple but powerful question:
What does it take to feel at home — not just within your own four walls, but within a building full of strangers? Our research showed that many tenants want more than just fast repairs or rent confirmations. They want to feel heard. Informed. Respected. And maybe — in small ways — connected to the people they live alongside.With this in mind, we designed a platform that prioritises emotional clarity just as much as functional transparency. From reporting issues to building trust across language barriers, our concept aims to bridge the everyday gaps that often go unspoken. Of course, we’re not done yet.

The next steps include

- Testing how well our interface performs in reallife conversations between tenants and landlords
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- Exploring how to support multiple languages without overwhelming the user experience
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- Designing ways to build micro-connections between neighbors — low-pressure, opt-in, and respectful
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- Defining how issue tracking and transparency can remain clear even when multiple parties are involved

This journey has shown us that tenant communication is not just about fixing what’s broken — it’s about creating the conditions for people to feel safe, seen, and supported in the places they call home.

Let's get in Touch.

© 2025 Philipp Ramsbacher